We help every
council
to make

better and faster decisions.

elades reviews applications for government services and makes recommendations so that people and businesses have the decisions they need earlier.

How It Works

elades supports each step of a decision

elades reviews each application and provides a recommendation so that your team can make decisions confidently and quickly.

Receive and Check

elades enables people to submit applications using an online form, by uploading a file or through your existing system. It checks each application, reviews documents and asks for missing information.

You no longer have to follow up incomplete paperwork and you save time on every application.

An applicant's view of an elades form. Fields are ticked as complete and elades asks for a current insurance certificate.

Assess and Recommend

elades assesses each application against your legislation, criteria and policies. It then makes a recommendation with clear reasons and links to the relevant information from the application.

You instantly receive a recommendation ready for you to confidently make a decision.

An elades assessment screen. Three criteria are met and elades recommends approval with reasons linked to the application.

Decide and Notify

elades recommends a decision which you can approve, change or reject. It then prepares a notice with the outcome in plain language for the applicant, updates your existing system and keeps a full record for audits and reviews.

Your community, residents and businesses have the decisions they need earlier.

An elades decision screen. The officer confirms the recommendation and elades prepares the notice, updates the system and saves the audit record.

Privacy and Security

Designed to Australian security and privacy standards

We’re designed to ISO 27001, the Australian Privacy Principles and the National Framework for AI Assurance in Government.

Designed to ISO 27001

We design our security to ISO 27001. Your data and all processing remain in Australia.

Compliant with Privacy Laws

We ensure personal and sensitive information is protected, consistent with national, state and territory privacy laws.

Audit-Ready Decisions

Each decision includes clear reasons with a full audit record of every part of the application and decision.

Approved by Your Team

Your team makes the final decision, consistent with Australia's AI Ethics Principles.

Integrates with Your System

We connect securely to your existing systems or handle the full process from application to decision.

Our Team

We're here to help from day one

We support your team at each step, from setup and testing through to every decision.

We come from government and leading technology companies in Australia and we know what it takes to help your team deliver essential services.

Talk to us

Talk to us and learn more about how elades can help you make better and faster decisions.

You can also email us at [email protected].

Thank you

We’ll contact you soon to share how elades can help you.